2-9-2023 Release

Textel Platform Updates

Capacity Integration Progress

Handle Create Conversation Flow

We are in edge cases now. :)

We have updated our Create Conversation interface so that when it checks to see if an active conversation already exists, validates that it is not in an active bot session. This is necessary because users could unintentionally interrupt and break a bot session. Now, should this scenario occur, we will inform the user that they will not be able to post a message to create the conversation without first going to the existing, active one and claiming it away from the bot.

Public API | New Endpoint

Queue Account & Line Usage Report Endpoint

We have started creating our Reporting endpoints in the Public API. The first endpoint is the one to queue our most popular report, the Account & Line Usage report. This will give clients to have access to our reports via the API instead of needing to go into our interface, queue them and then download them. This is a sought after feature for a lot of our clients who want to better integrate their BI and reporting tools with our system.

While this endpoint will queue reports, we do not yet have the GET endpoint that would allow clients to go retrieve the report when it is completed. That story is being worked on now and will be released shortly. As a result, we will not be updating our public-facing API documentation until the GET endpoint is completed. After that we will work our way through the rest of the reports.