VIDEO DEMO

We have added the ability to use dynamic parameters in messages across the platform.

What does that mean?

Users can now easily add parameters to their messages that will auto-populate content based off of the tag used. On send, our system will recognize the parameter in the message body and replace it if the data exists on the contact prior to sending the message.

How do I use it?

Within the message box, there is now a new "code" icon displayed, that when clicked, will insert the parameter into the message.

The parameters available are the fields we collect on Contacts, so:

• First Name

• Last Name

• Mobile Number

• Email Address

While this is going to be very helpful for Blast, this can be used in:

• • Conversations

  • Keywords

  • Auto-Replies

  • Response Templates