Default Keyword Responders

In this release, we now include Default Keyword Responders as part of new account and new line set up on v2. What this means is for any new account created (that has a keyword responder permission) we will generate the following responders in their account. As lines are added to their account, we will check for those responders and automatically assign the lines to the responders. Clients will have the ability to edit or disable the responders, but we are doing this for a few reasons. 10dlc and toll-free verification requirements, proper prevention and tracking of opt outs to eliminate failed sending, and just general best practice.

HELP

• A regular responder, not one that influences opt in/out status.

• Copy

  • To receive assistance, please call or text us at our support line. Msg & data rates may apply. Text STOP to unsubscribe.

STOP

• A responder that has an opt out action method

• Copy

  • Texting STOP has unsubscribed you from receiving text messages from this number. Text START to receive to text messages again.

UNSTOP

• A responder that has an opt in action method

• Copy

  • You have texted UNSTOP and will begin receiving text messages again from this number.  Text STOP to unsubscribe.

START

• A responder that has an opt in action method

• Copy

  • You have texted START and will begin receiving text messages again from this number. Text STOP to unsubscribe.